Return & Exchange Policies

Return Policy

To start your return please visit : RETURN PORTAL

Any item can be returned new with tags attached and in original packaging within within 30 days of delivery. To avoid delays in processing please include your order number with your return. Returns are processed within 3-4 business days after arrival.

IMPORTANT:

Orders containing a gift with purchase must include the gift with returns for a full refund or retail value of the gift will be deducted from refund.

Please note items returned used or stained are returned to sender without refund or follow-up.

Items returned without tag but in new condition within 30 days are deducted a 20% restocking fee.

Items in new condition with tags returned outside the 30 day window are deducted a 30% restocking fee.

Thank you for your understanding. 

 

 

Exchanges Policy

To start your exchange visit: EXCHANGE PORTAL

Any item can be exchanged new with tags attached within 30 days of delivery. To avoid delays include your order number and the color and size you want with your exchange. Exchanges are processed within 3-4 business days of arrival.

Please note items returned stained or used will be returned to sender without refund, exchange, or follow-up. Thank you for your understanding.

 

 

International Purchases/Returns/Exchanges

International orders may be subject to duties, fees, customs, or taxes that are the responsibility of the buyer.

International returns or exchanges may be authorized on a case by case basis within 15 days of delivery but all shipping and additional charges are the responsibility of the buyer.

Learn About Our Trade Up Program