Return & Exchange Policies

HOLIDAY Returns

To start your return please visit : RETURN PORTAL

Any item purchased after November 1st 2022 can be returned new with tags attached and in original packaging by January 7th. Items purchased before November first must be returned within 30 days of delivery.

If you received a free gift with purchase - gift must be returned for a complete refund. Mail your return along with original order number to:

Buckle Me Baby Coats - RETURNS
733 Turnpike Street Suite 337
North Andover, MA 01845

IMPORTANT:

Orders containing a gift with purchase must include the gift with returns for a full refund or retail value of the gift will be deducted from refund.

Please note coats returned used or stained are returned to sender without refund or follow-up.

Coats returned without tag but in new condition are deducted a 15% restocking fee.

Coats in new condition with tags returned outside the 30 day window are deducted a 25% restocking fee.

Thank you for your understanding. 

Proof of purchase from www.bucklemecoats.com required.

 

HOLIDAY Exchanges Policy

To start your exchange visit: EXCHANGE PORTAL

Any item purchased after November 1st 2022 can be exchanged new with tags attached and original packaging by January 7th 2022. Items purchased before November first must be returned within 30 days of delivery.

New size/color is shipped free of charge for any order over $50.

Orders under $50 must include a check for $5.99 made out to Buckle Me Baby Coats to cover shipping.

Mail your exchange back along with original order number and the color and size you want to:

Buckle Me Baby Coats - EXCHANGES
733 Turnpike Street Suite 337
North Andover, MA 01845

 

Please note items returned stained or used will be returned to sender without refund, exchange, or follow-up. Thank you for your understanding.

Proof of purchase from www.bucklemecoats.com required.

 

International Purchases/Returns/Exchanges

 

International orders may be subject to duties, fees, customs, or taxes that are the responsibility of the buyer. International returns or exchanges may be authorized on a case by case basis within 15 days of delivery but all shipping and additional charges are the responsibility of the buyer.

Proof of purchase from www.bucklemecoats.com required.