RETURN & EXCHANGE POLICY
We will gladly refund or exchange any unworn coat with original packaging within 30 days of delivery.
RETURNS: Customer is responsible for return shipping. You can use our easy print and ship label through the return portal. $4 will be deducted from refund to cover return shipping or you can mail the return within 30 days of delivery directly to Buckle Me Baby Coats 86 Nashua Road Suite 1217 Londonderry, NH 03053. To use the return portal click here: RETURN PORTAL
EXCHANGES: We will gladly exchange any unworn coat its original packaging within 30 days of delivery. If you would like to schedule an exchange email [email protected] with your order number and exchange preference. (include a note in the package with your exchange preference as well). You can mail your coat back to 86 Nashua Road Suite 1217 Londonderry NH 03053 and it will be exchanged upon arrival or you can print easy exchange labels by sending $4 through PayPal to [email protected] To print your exchange label post payment click here: EXCHANGE PORTAL
INTERNATIONAL PURCHASES: International orders may be subject to duties and/or taxes which are the responsibility of the customer upon delivery. International orders can be returned or exchanged at the customers expense. Contact [email protected] for details.
LOST, STOLEN, DAMAGED ORDERS: Buckle Me Baby Coats is not responsible for items once they have shipped. We are not responsible for any merchandise that is lost, stolen, or damaged during or after delivery. It is the the responsibility of the the purchaser to contact the shipper about any loss, damage, or delivery disputes.
Thank you for your purchase!