Usually we are able to accommodate this request but due to the overwhelming volume of orders after our Shark Tank appearance (we are so grateful) we can not cancel or modify orders once they are placed. If you have placed an order and you have changed your mind about which coat you want please mail your order back to Buckle Me Baby Coats - RETURNS 86 Nashua Road Suite 1217 Londonderry NH 03053 within 30 days of delivery new with tags attached for a complete refund. Thank you for your understanding.
Frequently Asked Questions
Can you change my order to a different style Buckle Me Baby Coat or cancel my order so I can place a different order?
Are Buckle Me Baby Coats compatible with car seats?
Buckle Me Baby Coats have been crash tested at an independent University crash test facility where they not only outperformed traditional puffy coats but also tested similarly to no coat at all! The coats have been evaluated by CPSTs who give them two thumbs up! Interested in seeing our crash test footage in action? Click here: https://youtu.be/o4LkFnoj6v4
Have Buckle Me Baby Coats been evaluated by Child Passenger Safety Technicians (CPSTs)?
We collaborated with local New Hampshire Child Passenger Safety Technicians (CPSTs), firemen, and first responders who physically examined the coat and found it to be a safer option to the puffy winter coat and similar to no coat. Checkout Carseatblog's review: https://carseatblog.com/43789/so-safe-and-so-warm-a-review-of-the-buckle-me-baby-coat/
What's the difference between Toasty, Toastier, and Toastiest?
Toastier and Toastiest provide more coverage for the neck and head against harsh, whipping winds. Toastier and Toastiest also have extendable sleeves for longer wear across seasons.
Toastiest has a fully removable magnetic hood and a thicker warmer sherpa liner as well as Made in US designer flannel in the back.
How warm is the coat - are there temperature ratings?
This question has become very popular since sleeping bags started promoting their temperature ratings. Sleeping bag companies can rate bags because a sleeping person is inactive and (most often) in a sheltered environment, eliminating many of the variables which make ratings for coats so difficult and inaccurate.
Temperature ratings in winter coats are a bit of a marketing gimmick – most reputable companies like Patagonia don’t provide temperature ratings either. As a one Mama startup I make a promise that is true – this coat is crash tested and designed to be safer than traditional coats and can be used with the same harness setting as no coat at all without adjustments. I don’t want to mix promises that are true with marketing terms that are debatable.
With all that just because I don’t give exact ratings doesn’t mean we don’t make super warm jackets. There is one simple rule that determines how warm a jacket is: thickness equals warmth. Which is why our coats are stuffed with 1.5 inches of thick warm coziness. You may notice that other coats LOOK puffier but what you don’t know is that most coats are sewn with baffles (like pockets) then the insulation is blown in giving it a puffy look but the actual coat itself isn’t very thick (that's why when you throw it in the washer it totally flattens out). Buckle Me Baby Coats are designed with a sheet of insulation that is hand quilted in giving the coat even warm cozy coverage all over.
We tested our coats against a sleeping bag rated for -15 degree weather. Using dry ice and a handheld heat loss device our coats retained heat BETTER than the sleeping bag at the 1 minute, 5 minute, 10 minute and 20 minute mark) Fun fact: At the 20 minute mark the sleeping bag had lost a whopping 17 degrees of heat!)
Want even more proof check out this Canadian CPST Mama’s review in sub zero weather! https://www.lifeofsix.blog/car-seat-safe-buckle-me-baby-coat-review
Are the coats true to size?
The coats run a little long in the arms. Sizing up adds bulk in the back which is unsafe in the car seat. To extend the life of the coat we designed the sleeves a little longer so parents can get more use out of their coat.
I need help choosing the right size.
Please use our size finder quiz to find your perfect size www.bucklemecoats.com/pages/find-your-size-quiz
I need size 2T. Do you have a size 2T?
Our 24M is our 2T. buybuyBaby requested we change our labels to 24M but they are the same size.
How does the coat work? Is there any fabric between my child and the harness?
The front panel of the coat opens at the side and shoulder seams leaving the shoulders and chest area bare allowing the harness to lie flat and snug against the chest and shoulder. Check it out: https://www.youtube.com/watch?v=4cVKj5lleXI
Can't I Just Do The Same Thing With a Traditional Coat?
Test it out at home! Buckle your child in the car seat with no coat on and adjust the harness properly then take them out – put your traditional coat on – and try to buckle them back in without readjusting.
It can’t be done.
The puffiness of the coat makes it impossible to tighten the harness to the “no coat” setting. Buckle Me Baby Coats split along the side and shoulder seams and is thinner in the back than in the front so you can set the harness with no coat on then use your Buckle Me Baby Coat without any adjustments!
What about the back of the coat - is that puffy too?
The back of the fabric is thinner than the front leaving no excess fabric to create slack in the harness. In fact, you can adjust the harness with no coat on – put the coat back on and use the car seat with the coat without readjusting the harness again. Take a look: https://youtu.be/6gvNWpYfNZA
If the back is thinner than the front won't it be less warm?
Although the back is thinner than the front – the density of the insulation is the same keeping littlest loves warm front to back.
Are traditional puffy coats really dangerous? I've seen it on the news but is there proof?
There have been several reports of children wearing puffy coats thrown from their car seats during accidents. You can learn more about them here:
Traditional coats can add inches of space in a crash and this extra space dramatically increases the risk of critical injuries and fatalities. Here is a research study that reviews car crash statistics with regards to injuries due to excessive forward movement:
What if there is a car accident, the car is on fire, or submerged in water. Will the coat delay getting my child out?
The coat has been evaluated by first responders who found that the coat does not slow rescue efforts should the worst happen. In the event of an emergency the car seat is cut out of the car with the child still strapped in to keep them stable. However, the coat does not slow down the process – check out how long it takes to get out of the car seat with our coat on (Spoiler Alert: 10 seconds): https://youtu.be/VQkMQVgqwKA
Will my child be too hot in this coat?
The panel can be rolled to the side to keep little ones from overheating in the car. If your child usually wears a coat or blanket in the car they will find the Buckle Me Baby Coats comfortable too.
I love your coats!!! Do you ship internationally?
Thank you for the love! Yes we do ship internationally! You will find our flat rate shipping rates on the checkout page after you enter your address. The customer is responsible for all duties, taxes, and fees. Canadian orders can be returned at the customers expense all other international orders are final sale and are not eligible for return.
How long will it take for my order to ship?
Orders ship within 1-2 business days of ordering
Where is my tracking number?
Tracking numbers are sent automatically – please check your spam and junk mail folders.
I would like to return my coat but I took the tag off.
Please make sure you try the coat out and love it before removing tags. Once the tag is removed the coat is not returnable or exchangeable.
I sent in a return or exchange - when will it be processed.
I pick up returns and exchanges Tuesdays and Fridays and everything is processed within 24 hours or pickup.
I have another question not covered here...
Please email us at firstname.lastname@example.org we will be happy to answer all your questions!